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Purchase Terms & Conditions

By purchasing from & receiving products from SatelliteBG, by phone, fax, or online, you hereby agree to the following Purchase Terms & Conditions, and Warranty Terms & Conditions:

  • No returns on satellite dish antennas, motors, LNBFs, switches, or any other products or items that installs outside once it's shipped from our warehouses.
  • No returns after 5 days from the date of delivery on qualifying products.
  • No returns on open-box, or refurbished merchandise. 
  • Products that are defective may be returned for exchange or refund within the first 5 days after date of delivery. 
  • Warranty repair service is offered for products that may be found defective after the initial 5 day period. 
  • Minimum 25% restocking fee on all items returned for a refund.
  • Customer is responsible for all shipping charges to our facilities, regardless of return, exchange, or warranty service. 
  • SatelliteBG is not responsible for any shipping damages.
  • All shipping damages must be reported to the courier & SatelliteBG within 24 hours after delivery of product and claim must be filed with the courier.